Cancellation Policy
At Fresh and Exotic, we understand that circumstances may change, and you may wish to cancel your order. Our cancellation policy ensures fairness to all customers while keeping our processes efficient.
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Cancellation Eligibility
Customers can cancel their order within 1 day of making the purchase. After this period, cancellations will not be accepted, as we may have already processed and fulfilled your order. -
Post-Fulfillment Cancellations
Once your order has been fulfilled and dispatched by post, it can no longer be canceled. You will need to follow our return process to return the product if necessary. -
How to Cancel
To cancel your order within the eligible timeframe, please contact our customer service team with your order details. If your cancellation request is approved, a full refund will be issued to your original payment method.